Your information, handled with care.

01Who we are

AsensoHub Digital Marketing Services (“AsensoHub”, “we”, “us”, “our”) is a sole proprietorship owned by Teresa De Vera Crisostomo and registered with the Department of Trade and Industry (DTI) under Business Name No. 7578388 (scope: National). Business address: Tarlac, Philippines.

Contact for privacy matters: futureforwardfilipinos@gmail.com.

02What we collect

Bookings. When you book a discovery call on our website we collect the details you enter in the booking form: first and last name, mobile number, email address, any additional information you choose to add, your chosen appointment time, and your consent to be contacted.

Messages. If you message our Facebook page, our AI assistant (Ash) and our team receive the messages you send and the information you choose to share there, for example your business type, your main business challenge, the services you are interested in and your email address. We save the relevant details in our booking and CRM system. Messages sent through Facebook Messenger are also processed by Meta.

Clients and payments. When you become a client we keep your billing details (name, business name, email, mobile number, billing address), your proposals, invoices and payment records (amount, date, payment method type and transaction reference).

Website. Our website may record basic, non-identifying usage events (for example, which service page was opened) to improve the site.

03How we use it

• To schedule, confirm and remind you about your discovery call.
• To prepare for the call and follow up with relevant recommendations or a proposal you requested.
• To deliver the services you buy, send invoices, process payments and refunds, and keep accounting records.
• To answer customer-service requests and resolve disputes.
• To keep a record of our communication with you.

We do not sell your personal information.

04Payments

Online payments are processed by our third-party payment gateway (SaligPay) and the banks, card networks and e-wallets involved. You enter your card or account details on the gateway’s secure page, so we never see or store your full card number or account credentials. We receive a confirmation of the payment (amount, date, reference number and payer name or email). The payment gateway handles your payment data under its own privacy policy and security standards.

05Who we share it with

We share personal information only with service providers that help us run the business, and only as needed: our booking and CRM platform (GoHighLevel / LeadConnector), Meta (Facebook Messenger), our payment gateway, email and video-call tools, and professional advisers such as accountants. We may also disclose information when required by law or a lawful order.

06Where it is stored

Bookings and contact details are stored in our customer relationship management and booking platform (GoHighLevel / LeadConnector), which processes data on our behalf. Data may be processed on servers outside the Philippines.

07How we protect it

We limit access to people who need it, use accounts protected by passwords and two-step verification where available, and use HTTPS on this website. No system is perfectly secure, but we will notify you and the National Privacy Commission of a personal data breach when the law requires it.

08How long we keep it

We keep booking and contact information for 2 years after our last interaction with you, unless a longer period is required by applicable law. Invoices, receipts and payment records are kept for as long as Philippine tax and accounting rules require.

09Your rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) you have the right to be informed, to access, to object, to correct, to have your data erased or blocked, to data portability, to claim damages, and to file a complaint with the National Privacy Commission. To exercise these rights, contact us at futureforwardfilipinos@gmail.com. We respond within 15 business days.

10Updates

We may update this policy. The current version is always published on this page with its effective date.