01Who we are
AsensoHub Digital Marketing Services (“AsensoHub”, “we”, “us”, “our”) is a sole proprietorship owned by Teresa De Vera Crisostomo and registered with the Department of Trade and Industry (DTI) under Business Name No. 7578388 (scope: National). Business address: Tarlac, Philippines.
You can reach us at futureforwardfilipinos@gmail.com. See our Customer Service page for all contact details.
02Accepting these Terms
By using this website, booking a call, approving a proposal or paying an invoice, you agree to these Terms. If you are acting for a business, you confirm you are authorised to bind that business.
If your signed proposal or service agreement says something different from these Terms, the signed document applies for that project.
03Our services
We provide business and sales diagnosis, team training, chatbot development, CRM and workflow automation, sales funnels, websites, Facebook and Instagram advertising management, social media management, brand identity, graphic design, photography and videography, and custom software and applications.
Descriptions on this website are general information. The exact scope, deliverables, number of revisions, timeline and fee for your project are set out in your written proposal.
04Prices and quotations
Prices on this website are starting fees in Philippine pesos (PHP). Your final fee depends on scope and is confirmed in a written proposal or quotation before any work begins. Nothing starts until you approve it.
A quotation is valid for 30 days from the date it is issued unless it states otherwise.
05Payments
- All payments are in Philippine pesos (PHP). Applicable taxes, if any, are shown on your quotation or invoice.
- The payment schedule (for example, a down payment and milestone or monthly payments) is stated in your proposal or invoice. Work is scheduled once the first payment is received.
- You can pay through the methods shown on your invoice or payment link, which may include credit and debit cards, e-wallets and online banking processed by our third-party payment gateway, or bank transfer.
- Card and account details are entered on the payment gateway’s secure page. We do not see or store your full card number.
- Monthly services (such as social media management or ads management) are billed in advance for each service month.
- If a payment is late, we may pause work until it is settled. We will tell you in writing before doing so.
06Third-party costs and platforms
Unless your proposal says otherwise, our fees do not include third-party costs such as advertising spend paid to Meta, software or platform subscriptions (for example CRM or chatbot tools), domain names, web hosting, stock assets, printing, venue or travel. These are paid by you directly or billed separately with your approval.
Many services run on third-party platforms (such as Meta, Google and GoHighLevel). Their own terms apply, and we are not responsible for their outages, policy changes, ad rejections or account restrictions, although we will help you respond to them.
07Your responsibilities
- Give us accurate information, and the materials, access and approvals we need, on time. Delays on your side may move the timeline.
- Make sure the content, logos, images and claims you supply are yours to use and comply with the law and platform rules.
- Review deliverables and send feedback within the period stated in your proposal.
08Timelines, revisions and acceptance
Timelines and the number of revision rounds are set in your proposal. Extra revisions or work outside the agreed scope are quoted separately before we do them.
A deliverable is accepted when you approve it in writing, or when you start using it publicly.
09No guaranteed results
Marketing and sales results depend on many factors outside our control, including your offer, market, pricing, budget and how your team responds to leads. We commit to doing the agreed work carefully and professionally, but we do not guarantee specific sales, leads, followers, rankings or returns.
10Ownership of work
Once you have paid in full, you own the final deliverables we create specifically for you (for example your logo files, designs, copy, photos, videos and website content).
We keep ownership of our pre-existing tools, templates, code libraries, methods and know-how; you receive a licence to use whatever forms part of your deliverables. Third-party items (fonts, plugins, stock assets, software) remain subject to their own licences.
We do not publish client work on our website. We will not use your work or name in our marketing without your written permission.
11Confidentiality
We keep your business information, data and account access confidential and use them only to deliver your project. We handle personal information as described in our Privacy Policy.
12Cancellation and refunds
Cancellations and refunds are governed by our Return and Refund Policy.
13Limitation of liability
To the extent allowed by law, we are not liable for indirect or consequential losses such as lost profits, lost sales or lost data. Our total liability for any claim relating to a service is limited to the amount you paid us for that service.
Nothing in these Terms limits any right you have under Philippine consumer protection law that cannot legally be limited.
14Using this website
You may browse this website for personal and business information. Please do not misuse it, attempt to disrupt it, or copy its content or design for commercial use without permission. We may update the website and these Terms at any time.
15Disputes and governing law
These Terms are governed by the laws of the Republic of the Philippines. If something goes wrong, please follow our Dispute Resolution Policy so we can fix it quickly.
16Changes to these Terms
We may update these Terms. The current version is always on this page with its effective date. Changes do not affect projects already agreed in a signed proposal.
Questions about this policy?
Email futureforwardfilipinos@gmail.com. We reply within 1 business day. All contact details are on our Customer Service page.